Data Protection

Okgo1 Privacy Policy – Your Data, Our Responsibility

At okgo1, your data is completely safe with us. In this privacy policy, we clearly explain what information is collected, why it's collected, how it's stored, and whether it is ever shared with anyone.

Last Updated: January 2026
In brief: okgo1 never sells your personal data. We only use the information necessary to improve our services and keep your account secure.

1Introduction

Okgo1 (okgo1.app) is a trusted online betting and gaming platform for users in Bangladesh. We believe your personal data belongs to you — which is why we are fully transparent about how it is collected and used.

This Privacy Policy ("Policy") applies to both the okgo1.app website and mobile application. By using our platform, you are deemed to have accepted this Privacy Policy.

If you have any questions after reading this policy, you're welcome to reach out to our support team in Bengali — we're always here to help.

2What Information We Collect

Okgo1 collects two types of data — information you provide directly, and information collected automatically through your use of the platform.

Personal Information (Provided Directly by You)

Data Type Why It Is Collected Mandatory?
Full name Account Verification & Payment Processing Yes
Date of Birth Age Verification (to confirm 18+) Yes
Email Address Account communications & security Yes
Mobile Number OTP verification & payments Yes
National ID number KYC Verification (where required) Conditional
Address Identity Verification Conditional
Mobile Banking Number Deposits & withdrawals Yes

Automatically Collected Data

  • IP address and device information (operating system, browser type)
  • Session duration and which pages were visited on the platform
  • Betting & Gaming Activity Logs
  • Information from Cookies & Similar Tracking Technologies
  • Device Location (only with your permission)

3Data Collection Methods

Okgo1 collects data in several ways. You have the right to know about each method.

Registration & account management

When you register with okgo1, the details you provide are stored directly on our secure servers. An account cannot be created without this information.

Payment Transactions

Payment-related information is collected when you make deposits or withdrawals via bKash, Nagad, or Rocket. However, okgo1 never stores card numbers or full payment credentials — these are handled directly by our secure payment gateways.

Customer Support Communications

When you contact us via live chat, email, or any other channel, those conversations may be recorded. This helps us maintain service quality and provide you with better support in the future.

Good to know: We will never ask for your password or payment PIN by phone or email. If you ever receive such a request, treat it as fraudulent.

4Purpose of data use

Okgo1 uses the data it collects for specific purposes, each of which is clearly outlined below.

  • Account Management: Creating your profile, securing your login, and resolving any account-related issues.
  • Identity verification: Verifying age and identity as part of the KYC process, as required by law.
  • Payment Processing: To accurately process incoming deposits and outgoing withdrawals.
  • Fraud Prevention: Detecting suspicious activity and preventing money laundering.
  • Customer Support: Providing prompt and accurate responses to your queries.
  • Personalised experience: Recommending promotions and games based on your preferences.
  • Legal Obligations: To comply with applicable laws and fulfill requests from government authorities.
  • Platform Improvement: Analysing site performance to improve your experience.

5Data Sharing Policy

Okgo1 never sells your personal data to third parties. However, limited information may be shared with selected partners in specific circumstances.

When your information may be shared

  • Payment provider: Payment gateway providers such as bKash, Nagad, and Rocket receive only the data required to process transactions. They operate under their own privacy policies.
  • Identity Verification Services: During the KYC process, your information may be shared with approved verification providers.
  • Law Enforcement: When legally required by court order or government directive.
  • Security Analysis: Anonymized data shared with fraud detection technology providers.
Important: okgo1 never sells or leases your personal information to advertising agencies or third-party marketers.

6Cookies Policy

Okgo1 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Cookie type

Cookie type Purpose Duration
Essential Cookies Maintaining login sessions and security tokens Deleted at end of session
Functional Cookies Remembering language preferences and dashboard settings 1 year
Analytics Cookies Traffic measurement and page performance 6 months
Security Cookies Fraud Detection 30 Days

You can disable cookies through your browser settings, though doing so may prevent some features from working properly.

7Data Retention

Okgo1 does not retain your data longer than necessary. However, certain information is required by law to be kept for a specified period.

  • Account Information: For as long as your account remains active, and for a minimum of 5 years after closure.
  • Transaction Records: Up to 7 years, in accordance with financial regulations.
  • Communication Logs: Up to 2 years for customer service purposes.
  • Betting history: For as long as necessary to resolve any legal disputes.

Once the data retention period expires, information is securely deleted or anonymised.

8Your rights

As an okgo1 user, you have several important rights over your personal data.

Right to Access Data

You have the right to request what personal information we hold about you.

Right to rectification

You can update or correct any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to restrict processing

In certain circumstances, you may request that we restrict the processing of your data.

Right to Data Portability

You may request a copy of your data in a standard, portable format.

Right to object

You can object to your data being used for specific purposes.

To exercise these rights support@okgo1.appto send us an email. We will respond within 30 days.

9Children's Privacy

Okgo1 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we are notified or become aware that a minor's data has been inadvertently collected, we will immediately delete that information and close the associated account.

To Parents & Guardians: If you suspect your child is using okgo1, please support@okgo1.appto contact us.

10Security Measures

Okgo1 uses industry-standard security technology to keep your data safe.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
  • Secure Data Centres: Servers storing your data are monitored 24/7.
  • Regular security audits: Third-party experts conduct regular system audits.
  • Data backup: Regular encrypted backups are taken to prevent data loss.
Stay Safe: Use a strong password and keep 2FA enabled to protect your account. If you notice any suspicious activity, please notify us immediately.

11Policy Updates

Okgo1 may update this Privacy Policy as needed. In the event of any significant changes, we will:

  • We will post a prominent notice on the website.
  • We will notify you at your registered email address.
  • We will update the "Last Updated" date at the top of the page.

Continued use of okgo1 after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

12Contact

If you have any questions, complaints, or requests regarding our privacy policy, feel free to reach out to us.

  • Email: support@okgo1.app
  • Live chat: The chat button at the bottom right of the site.
  • Time: 24 hours, 7 days a week.

Our Commitment to Protecting Your Data

What okgo1 does to protect your privacy at every level

End-to-End Encryption

All data between your browser and our servers is encrypted with 256-bit SSL — no one in between can read it.

No Data Sales

Okgo1 never sells your name, phone number, or email to third parties. Your data is used solely to serve you.

Two-Layer Security

With 2FA enabled, no one can access your account even if they know your password. It's a simple way to add an extra layer of security.

Transparency in Bengali

Our privacy policy is written in plain, easy-to-understand language — not dense legal jargon. No hidden clauses.

Stored for a defined period

No data is kept longer than necessary. Once the retention period expires, it is securely deleted or anonymized.

24/7 Support

Feel free to contact our Bengali support team at any time for any privacy-related questions or requests.


Get Started Safely

Now that you know our privacy policy, play with confidence!

Your data is fully secure with okgo1. Register now and enjoy the best betting experience in Bangladesh.

18+ Only  |  Secure & encrypted

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